Business Technology Services

Technology partner to top pharma companies

With changes in the business environment the pressures on the CIO organization has increased owing to the large market shifts around R&D, Commercial Operations, Sales & Marketing effectiveness that has led to lower productivity, higher operating costs, disparate technologies, lack of analytics insights, and increased compliance requirements. These increased market and organizational pressures are looking to technology to drive new revenue opportunities, drive efficiencies, and raise competitiveness. Technology has clearly emerged as a key catalyst to not only address, but capitalize as enabling drivers on these market shifts.

Why Indegene Business Technology Services (iBTS)


  • Over 110+ business technology professionals across 14 international offices 

  • Over 80+ programs executed over the last 10+ years

  • Diverse technologies and domain expertise and a synergistic approach to leverage business and technology expertise to solving problems

  • Cost effective global delivery scalable model

  • Proprietary IP suite of platforms and tools

  • Multiple accolades at IDC MarketScape: Worldwide Life Science Sales and Marketing 2013 across Technology Solution, Business Services, and Strategic Consulting.


iBTS Services Overview



Flexible Engagement Models


Indegene partners with life science clients at various engagement levels based on the client’s requirements –from software that is cloud based, to a software-as-a-service model and also offers comprehensive business solutions that combine software, technology integration, and robust service delivery and solutions components to fully transform business operations.


  • iConnect
  • Ensure-decoupling
  • IDC-Award


Enterprise Mobility

Leverage an enterprise-wide framework to drive mobility strategy in the areas of Closed Loop marketing (CLM), sales training, and physician engagement, and patient engagement. LEARN MORE.

Business Analysis Services

Indegene provides clients with techno-functional experts across scientific, medical, legal, regulatory, R&D, packaging, sales and marketing to drive and support a range of critical technology challenges. LEARN MORE

Domain Technology Audit Solutions

Indegene assesses regulatory compliance, frugality and richness of applied domain nuances in new or existing client technology systems, and deploy techno-functional and domain expertise to bridge performance and regulatory gaps, right from the start of the development cycle thus identifying and assessing future risk areas and provide corrections after necessary validations & verifications. LEARN MORE.

Virtual Meeting

Indegenes innovative remote detailing capabilities allows the rep to engage physicians with live video chat, slides, screen sharing and push resources creating a nearly in-person presentation while tracking analytics specific to individual HCPs and connects it to your CRM. LEARN MORE.